Billing & proof
Customer billing
Show your customers seamlessly that the agreed service was delivered: shift times, hourly costs, premiums, patrols, checkpoints and incidents are produced automatically from the deployment – as legally sound proof that backs your invoice.
The advantages of customer billing with Darkbird
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Billing at the push of a button
Customer invoices are produced automatically from the roster, itemised by standard, night, Sunday and public-holiday rates as well as flat rates.
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On time & error-free
The invoice is ready the moment the month ends – or any time during the month, even weekly. Good for cash flow.
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Hand-off to accounting
Finished customer invoices go straight to your accounting (e.g. Lexoffice).
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Every line item backed
Every billed service comes with its proof: patrols walked, checkpoints scanned, incidents documented.
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Location-verified
NFC checkpoints send their GPS position when scanned – the “I was here” evidence.
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Legally and audit-proof
Every entry carries a timestamp and location, tamper-proof – holds up even in a dispute.
Cash flow is critical in the security business. The invoice to the customer has to go out the moment the month ends, with no errors. With Darkbird that works on any day of the month – even weekly.
What makes up customer billing in the security industry?
A customer record – often called proof of service – demonstrates to your client that the agreed security service was actually delivered: which patrols were walked, which checkpoints were scanned and which incidents were documented. In Darkbird this proof is produced automatically from the ongoing deployment: the guard tour system documents the patrols as target vs. actual, NFC checkpoints send their GPS position when scanned, and the electronic guard logbook records incidents with time, place and photo. Towards the customer, every service component is itemised in full detail – hours, night, Sunday and public-holiday shares as well as flat rates – so that every line of the invoice is traceable. Bundled per customer and site, the records are available online and can be exported as a report – the basis for proving your invoice at any time.
Frequently asked questions about customer billing
How is customer billing created?
Automatically from the roster: recorded times and stored rates produce the invoice – itemised by hours, premiums and flat rates.
Can I bill during the month?
Yes. The invoice is ready at any time – at month-end, weekly or up to the current day.
How is the invoice itemised for the customer?
In full detail: hours, night, Sunday and public-holiday shares as well as flat rates – every line item traceable.
What backs the billed service?
The proof from the deployment: guard-tour patrols (target vs. actual), NFC checkpoints with GPS position and guard-book entries.
Is the proof legally sound?
Yes. Every entry is recorded with a timestamp and location, audit- and tamper-proof.
How can I try customer billing?
Pick a role in the demo and view the billing and proof right in your browser – no sign-up.
See Darkbird live
No sign-up, right in your browser – pick a role and view the customer billing.