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Tutorials

Darkbird in videos

Explainer videos for every area – from the overview to payroll, scheduling and guard control. Type in the search box to quickly find the right video. (Clips are German-spoken with English subtitles.)

Overview & getting started

Tour through the whole software
What Darkbird does for security services
Getting started with Darkbird in the security business
Fast basic setup for security firms
Darkbird – everything in one place
Short intro: Tobias & Darkbird (teaser)

Payroll

How to calculate correct wages in the security industry
How to calculate wages across multiple tariffs
How to calculate continued pay
How Darkbird and DATEV calculate wages
Special premiums in Bavaria and Hesse
Wages at Easter – public-holiday premiums
Why are March wages in security always wrong?
How to calculate wages and customer invoices

Customer billing & profitability

How to price new contracts

Duty scheduling

How to build optimal duty rosters
Building rosters is quick with Excel …

Guard control & GPS

Was my guard really there? Monitoring guards
How to monitor your guards in the security service
Was someone really on site?
No more printed sheets
Make sure the shift starts – by phone call

Alarm & ARC handling

What information should I store for an alarm response?

Time tracking

Surveillance? No. Proof of record. – digital time tracking

Employee portal & app

How can guards see all the relevant data?
What can employees send to the control room?

Communication

There's a lot of talk in security – how to control rumours

Employees & documents

How does the digital employee file work?

Roles & permissions

How do I set guard permissions in Darkbird?
Configure the interface with groups and rights

Lone worker & dead man's switch

Guard monitoring & dead man's switch for lone workplaces
Working alone in security – what you should know

Around the security business

The biggest risk when you start a security business

Prefer to listen? Find our „Mundtschutz“ podcast on the podcast page.