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District & patrol

Patrol service

One patrol driver covers many sites on a route. With Darkbird you plan districts and tours, document every control round with photos and reconcile target vs. actual – as seamless proof that every site was visited. You also plan and document special runs – such as customer-requested building openings and closings around the alarm times.

The advantages of patrol service with Darkbird

  • Plan districts & routes

    Combine several sites into a district and define the route.

  • Document control rounds

    Every round is recorded – primarily via the guard tour system, plus photos and files right on site.

  • Target vs. actual on tours

    See at a glance whether every site was visited as planned.

  • Seamless proof

    Show the customer that their site in the district was checked.

  • Mobile by smartphone

    The patrol driver records everything on the go via the app – no paper.

  • Linked to billing

    Districts feed customer billing as a dimension – per site, district and customer.

  • Special runs & key service

    Plan and prove customer-requested building openings and closings around the alarm times.

In patrol service, what counts is that every site on the tour really was visited. With Darkbird I see the target-vs-actual reconciliation without having to chase people by phone.
— Tobias Mundt – Managing Director

What is patrol service in the security industry?

In patrol service a driver covers not a single site but a whole district – several sites that they visit and check one after another on a route. With Darkbird you combine sites into districts and define routes. This also includes special runs – such as customer-requested building openings and closings around the alarm times. The control rounds themselves are documented primarily via the guard tour system – with NFC checkpoints and GPS position on site, plus photos and files by smartphone. Darkbird reconciles target vs. actual for the tours: so you see whether every site was visited as planned, and prove to your customers seamlessly that their site in the district was checked.

Frequently asked questions about patrol service

What is a district?

Several sites that a patrol driver visits and checks one after another on a route.

How does patrol service differ from the guard tour system?

The guard tour system documents the control at the individual site. Patrol service organises the tour across many sites – the rounds at each stop are still documented via the guard tour system.

How are control rounds documented?

Primarily via the guard tour system – with NFC checkpoints and GPS position on site, plus photos and files by smartphone.

Can I see whether every site was visited?

Yes, via the target-vs-actual reconciliation of the tours.

Can patrol service be billed?

Yes, districts feed customer billing as a dimension – per site, district and customer.

How can I try patrol service?

Pick a role in the demo and view districts and tours right in your browser – no sign-up.

See Darkbird live

No sign-up, right in your browser – pick a role and view the patrol service.

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